Prices go up January 1, 2027 — register now to lock in today's price for life. See pricing
30-day money-back guarantee on every monthly paid plan.
If your office doesn't save hours every week — or you're simply not satisfied — get a full refund within 30 days.
The guarantee covers every paid plan billed monthly, including the bundles (Practice Autopilot, AI Dental Office, AI Surgical Office and their multi-office versions) and every add-on. You can ask for a refund for either reason: because the platform isn't saving your office time, or simply because you're not satisfied. We don't require you to troubleshoot with support first.
The full amount of your first paid monthly charge for a plan or add-on, when you request the refund within 30 days of that charge. The 30 days start on the first paid charge, not on the start of a free trial, so a trial does not use up the guarantee.
Email support@intake.dental within 30 days of your first paid charge with your practice name, subdomain and billing email. Refunds go back to the original payment method, usually within 5–7 business days, and the subscription is cancelled.
Upon cancellation, patient data remains accessible for 30 days for export, then is permanently deleted. Encrypted backups are purged within 90 days. Deletion certificates are available for your compliance records on request.
Active subscriptions require a valid payment method. Failed charges trigger a 7-day grace period with email notifications before service suspension.
Questions about refunds? Email support@intake.dental.
Prices go up January 1, 2027 — register now to lock in today's price for life. See pricing
